Return Policy
Please remember these are all handmade items, so that means each one is unique and there may be minor, subtle differences in size, shape, or glaze color. These differences are a natural and desirable part of hand made pottery and not to be considered irregular. Glaze batches may fire with minor variation, but they are fairly similar. I don't sell seconds online, everything I ship is of first rate quality.
Cancellation Policy:
I gladly accept cancellations if they are requested before shipping, or before I start making a custom order. Request a cancellation within 24 hours of purchase. I will honor cancellations IF the item has not yet shipped, or IF a custom order item has not yet been created. Please be prompt, as I try to fulfill orders quickly, sometimes within a few hours.
I will accept returns or exchanges within 14 days of purchase. Please be aware that the return shipping cost is not included in any refunds.
*REMEMBER POSTAGE IS NOT REFUNDABLE.
Custom Orders and "Made to Order" items ARE NOT eligible for return or exchange. Please check your spelling carefully.